Updated: 1/23/2022
Your 100% satisfaction is important for us. We offer a NO HASSLE 14-day Return & Exchange Policy:
- Returns requests must be emailed to us within 14 days from the delivery date
- Send an email to customerservice@drpfit.com with your order number and the items you would like to return/exchange.
- We will forward you a prepaid return label and will process your refund once we get notification that the package has been shipped.
- All returned items must be in new condition. Product that shows visible signs of use, including scuffs, scratches, stains, or tears are not eligible for return.
- Please note you have 7 days to return the exchange/return back to us or you will be charged for that item.
- When returned item are received and inspected, customer receive a confirmation email, notifying about the status of the refund.
- Once the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method immediately after.
- Refunds for the items returned will be made in the original form of payment.
- There's no refund on shipping